FAQ

Frequently asked questions

Can't find your answer? Call or text 561-325-8939.

Getting started

What kind of businesses is 22Tango.ai for?

Home and field service businesses of every kind, including:

  • 4-Point Inspections
  • AC Repair
  • Accordion Shutters
  • Appliance Repair
  • Auto Detailing
  • Bathroom Remodeling
  • Carpentry & Woodwork
  • Carpet & Upholstery Cleaning
  • Carpet Installation
  • Chimney Sweeping
  • Christmas Light Installation
  • Commercial Cleaning
  • Commercial Exterior Washing
  • Commercial Painting
  • Concrete
  • Countertops
  • Custom Cabinets
  • Custom Closets
  • Custom Garage Storage
  • Decorative Concrete
  • Door Repair & Installation
  • Dryer Vent Cleaning
  • Duct Cleaning
  • Duct Work
  • Dumpster Services
  • Electrical
  • Fencing
  • Fire & Smoke Damage Restoration
  • Flooring
  • Floor Tile Installation
  • Foundation Repair
  • Garage Doors
  • General Contracting
  • Generator Installation
  • Glass Installation & Repair
  • Gutter Cleaning
  • Gutters
  • Handyman
  • Hedges & Bushes
  • Home Building
  • Home Entertainment Installation
  • Home Inspection
  • Home Insulation
  • Home Remodeling
  • Home Security Installation
  • Home Sound Systems
  • House Cleaning
  • House Washing
  • HVAC
  • Impact Windows & Doors
  • Irrigation
  • Junk Removal
  • Kitchen Remodeling
  • Land Clearing
  • Landscape Lighting
  • Landscaping
  • Lawn Care
  • Leak Detection
  • Locksmith
  • Masonry
  • Millwork
  • Mobile Dog Grooming
  • Mobile Mechanic
  • Mold Remediation
  • Mold Testing
  • Motorized Screens
  • Moving
  • Painting
  • Patios
  • Patio & Pool Screening
  • Pest Control
  • Plumbing
  • Pool Building
  • Pool Heater Installation
  • Pool Leak Detection
  • Pool Maintenance
  • Pool Remodeling
  • Popcorn Ceiling Removal
  • Pressure Washing
  • Retractable Screens
  • Ring Doorbell Installation
  • Rodent Control
  • Roll Down Shutters
  • Roof Inspection
  • Roofing
  • Screen Installation & Repair
  • Siding
  • Sliding Door Repair
  • Soffit & Fascia Repair
  • Soft Washing
  • Solar
  • Storm Damage Repair
  • Tile & Grout Cleaning
  • Trash Bin Cleaning
  • Tree Services
  • Wall Paneling
  • Wallpaper Installation & Removal
  • Water Damage Restoration
  • Water Softeners & Filtration
  • Welding
  • Wildlife Removal
  • Wind Mitigation
  • Window Cleaning
  • Window Coverings & Blinds
  • Window Installation & Repair
  • Window Tinting

Don't see yours? If you send people to customers' homes or businesses, it's built for you.

How do I sign up?

Fill out the short Get Started form. We'll reach out, create your account and help you get set up.

How long does setup take?

Most businesses are up and running the same day. The AI setup wizard reads your website and price sheet and fills in most of your settings for you.

Do I need to download an app?

No. 22Tango.ai works in any web browser, on your phone, tablet or computer. You can add it to your home screen like an app.

Can you set it up for me?

Yes. Call or text us at 561-325-8939 and we'll walk you through it or do it with you.

Reviews

When are review requests sent?

You choose: when a job is completed, invoiced or paid, with an optional delay. Messages only go out during your sending hours.

Which review sites do you support?

You choose where to send customers - usually your Google Business Profile. Any review page with a link works.

What if a customer was unhappy?

Every plan checks in first: a friendly text after the job (or, on Pro, a short AI call for customers who prefer calls). Happy customers get your review link. If something went wrong, you're told privately so you can make it right.

Will customers get spammed?

No. Follow-ups stop as soon as a customer clicks, customers can opt out any time by replying STOP, and the same customer isn't asked again too soon.

AI Front Desk & texting

Does the AI really sound natural?

Yes. It uses modern, natural-sounding voices and you can choose a higher AI level for the most human-like conversation.

What if a caller needs a real person?

You set the rules. During business hours the AI can transfer the call; after hours it takes the details and creates a callback lead for you.

Can I keep my existing phone number?

You get a new local business number for the AI. Many businesses forward their existing line to it, or use it for after-hours and overflow calls. Ask us about your setup.

Can it book appointments?

Yes. It books arrival windows or finished-by times on your company calendar, or by technician based on skills, zip codes, hours and time off.

Is texting compliant?

Yes. Business texting is registered with the carriers, and every customer can reply STOP to opt out at any time.

Crew, invoices & payments

How does my crew sign in?

With their phone number and a 6-digit PIN. No email or password required.

How do customers pay?

By credit or debit card, Apple Pay, Google Pay, Venmo, Cash App or Zelle from the invoice link. Your team can also mark cash and check payments as paid.

Does it work with QuickBooks?

Yes. Invoices and payments sync to QuickBooks automatically.

Privacy & security

Is my data safe?

Yes. All connections are encrypted, and we never sell your data or your customers' information. See our Privacy Policy.

Do job photos show customer addresses?

No. Photos are cleaned of GPS and other hidden data, and the Recent Work map shows the area, not the address.

Ready to win more jobs?

Set up takes minutes. Our AI reads your website and price sheet and does most of it for you.